You are viewing documentation for RTIR 4.0.0, which is end-of-life and no longer supported. The current release is 6.0.4 (view the current version of this page).
RTIR supports upgrading from all older versions. See the README for instructions or contact us for assistance.
RTIR supports upgrading from all older versions. See the README for instructions or contact us for assistance.
NAME
RT::Action::RTIR_SetDueIncident - set the Due date based on the most due child
DESCRIPTION
Set the Due date based on the most due child. Only takes into account active children.
Can be applied not only to Incidents queue, but to children's as well. In the latter case all incidents the current ticket is linked to are updated.
METHODS
Commit
Performs update.
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